Some possible fixes for this issue include unplugging the device, checking the connections, and making sure the TV is on the right channel. I have no problems at all with watching SKY TV, Netflixs, You Tube etc. Flat screen plasma tv turns on but no picture or sound repair. The problem started 4month ago when I switch on the tv after some minutes the sound will went off and I do leave on some hours later the sound will come up by its self again. If your are only getting channels 2 through 13. @PhG With great power comes great responsibility! I too am experiencing this annoyance. In one scene, spoken words sound so … TV powers on. Screen is NOT cracked. The cable box is not talking to your TV properly. They will play with sound for about 30 seconds and then go out. The converter box may be affecting the system's ability to receive and display channels. I worked around it by change the audio settings to 7.1, However CNN seems to have no audio on the left and right channels. Use Process of Elimination: If your device is connected to an audio receiver or other intermediary, remove the HDMI connection and plug it directly into the TV.If that works, then the receiver or intermediary device you're using is likely the problem. I tried powering down and removing all cables. Here is my experience. Which make and model of Now TV playback device do you have? Note If your screen goes dark after you select HDMI or DVI and the screen doesn't reset after 30 seconds, see Troubleshooting a blank TV or monitor while your Xbox One is on . for PLUS package + $14.99/mo. I've noticed mainly on Grey's Anatomy, but that's probably because I watch it loads! Was any testing done? In the search box on the taskbar, type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.. My TV is a 55″ Smart LED/LCD HDTV. Any further updates on this? Screen sometimes flickers. We have just purchased a 7-day Sports pass for £10.99 (yesterday) which is proving to be a huge waste of money. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After 30 days, service renews monthly at the then-prevailing rate (currently min. Please let us know as soon as it is fixed. Happens on my box rewind seems to work.......at least i know its not just me. Have been trying to uninstall and reinstall all night with no luck. No surround sound. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have also restarted my Mac but nothing works. I have tried all suggested steps and the problem persists. Re: NowTV Player App won't display images, only plays sound, Also having this problem, this is amateur. Change 'Color Temperature' to something colder. Choppy, stuttering, high-pitched, or distorted sound. Then press the "Select" button and your audio should return. If you have a spare HDMI cable, try that as well. TV show or movie has sound issues. If not, push the "MTS", "STEREO" or "SAP" button on the TV or VCR. I've tried using my old download and it just prompts me to upgrade when I open it so not helping (although I'm using windows rather than Mac). If it happens a lot, you can try reducing your sharpness setting. However wouldn't do any harm to try rebooting your broadband router, making sure the NOW TV box is in an open space (ie not stacked on other items, on a crowded shelf or tucked in an enclosed cabinet) and particularly at this time of year keep away from Christmas lights and tinsel! MTS, Stereo or SAP Problems Verify in the program listing guide that the program has those features. Am I correct in assuming that we simply have to wait? If you are getting only channels 2 through 13, most likely you have the RF cable attached to the wrong input on your TV. That worked for the Sony XBR TV with the soundbar (Sony HTZ9F)! The sound either goes completely, which can be fixed by rewinding the programme. The screen flickers in a dark room for a split moment. New AT&T TV NOW subscribers only. I was thinking now I have to buy a new tv the speakers have gone. You have forced the NowTV player on customers and haven't been able to fulfill service expectations. If it happens only when you attempt to watch HD, then it might be a compression artifact. If the problem persists, try connecting the receiver to the TV. This is frankly unacceptable for a paid service. Check your Downloads folder as the installer maybe still be in there. If you're using an HDMI cable, switch your TV connection to "Auto-detect." Other times it 'stutters' - which is actually much more annoying! Windows 10 - Sound settings Right-click on the speaker icon located in the Windows notification … I then tried a factory reset. Please reply. I have lost the picture on my Samsung tv when selecting a program on my entertainment monthly pass, paid for, I get sound only but no picture. NOW Community. I uninstalled the new buggy player... Now I can't seem to be able to download the player to reinstall! Can’t find your recommended settings 1. The TV picture has gone out but sound still works. I can cast DirecTV Now to my Chromecast perfectly. TV will turn on from the remote, but not the cable or satellite box. Increase ‘Backlight’ setting (‘Brightness’ on Sony TVs).Colors don’t pop 1. Cancel anytime. Click the ‘Settings’ tab at top of the review page. We never had issues like this before but now we seem to be having sound problems on some shows. I have a LG smart TV and I am now having problems watching NOW TV movies, as the audio is much faster than the video creating a noticeable 2/3 second gap between sound and vision. I've followed the guidelines to uninstall version 2.1.1 but I can't seem to find a way to download the previous version of 2.1.0. It's a common problem with flatscreen TVs; sometimes, you can hardly hear the dialogue in TV shows and movies. We've had Now TV for a while now, but recently upgraded to the newest black box. If not open up a private browsing tab in your browser, log into the NOW TV website and try watching something again, it should prompt you to install this time. $55/mo. Most audio problems are caused by incorrect menu settings on the TV or external devices. I have been experiencing this on a number of shows. Check to see if the "MTS", "STEREO" or "SAP" light on the TV or VCR is on. I'm having the exact same issue... just downloaded new player and now I can't get any picture.. Rubbish! Sound and video out of sync. Is there any fix? This is obviously done on purpose. I have an android TV. But now if I switch on the tv in few seconds the sound will went off and its will come back again. Is there any further information when the bug will be fixed? If the problem isn't the channels, it may be another piece of hardware. I too had no sound on on 42 inch LG Flat screen tv. Everything I click on to watch, to trigger a download option does nothing except cause a loading symbol to flicker on the screen for a split second. That is to say, in the meantime, I cannot use the service, which I am in fact paying for. We are having the exact same problem. Audio problems on the Roku, like no audio, distorted audio, or audio dropouts, can be caused by software settings or problems with your hardware and/or cables depending on … Use the ‘Dynamic’ or ‘Vivid’ picture mode.Picture skips/jumps 1. Performing a Sound Test will either confirm or eliminate the TV as the source of the problem. 2. If we did not review your model, visit our calibration page.Screen is too dark 1. Which Now TV packages (ie: Entertainment, Movies, Sports) have you subscribed to? Made by Vizio. Thank you for this information. i have tried reinstalling many times and have used multiple browsers. Available 24-7. The LED light comes on briefly. Is your Now TV playback device directly connected to your television or is it connected through a surround-sound amplifier or HDMI switch? It's possible it could also be intermittent connection issues, although that would usually be noticeable by varying quality or pixellating picture rather than sound. To run the troubleshooter. When I run a HDMI cable from my Foxtel box to Harman Kardon's Audio Visual Receiver 134, and a HDMI cable from the AVR 134 to the TV I get the visual but the audio is only played by the TV speakers an … read more I'm not overly bothered at the moment, as it only momentarily happens but any suggestions would be useful just in case it gets worse. I looks like it's been at least two day so I would expect compensation for this. The two most common missing channel problems are: • You only get channels 2 through 13 • You are missing random channels. If you're not running cables from the receiver to the TV through another device, the issue could be the cable. Television Has No Sound Answer 8: If using an “S” video cable into an input on the back of your TV, … Refer to the device manual for instructions on how to change audio inputs and settings. 1. Check to see if the model was reviewed. I'm a happy happy girl. Increase the ‘Color’ setting. It's still happening. Check if the issue also occurs to other device connected to the TV. I have the same issue after updating the player. Do you have any other suggestions? 3. Changing the audio back to stereo forces it to down mix and work. We've also noticed the stuttering on films and other programmes. Low volume. Choose the sound problem you're experiencing. Welcome to the forum. Well I unplugged the TV pressed the on off down for 10 seconds, replugged in the TV and there came the sound with picture. Now the picture and audio from Directv are in sync (Setup: Genie HDMI to > Soundbar HDMI, then Soundbar HDMI ARC > TV HDMI ARC). To select surround sound: Step 1: In the NOW app, go to My Account and Settings and ensure that Surround sound is selected. You may try to changing the TV … The sound either goes completely, which can be fixed by rewinding the programme. I did notice that the audio when watching Netflix is now a little out of sync but not too bad (Netflix setup is Ethernet > TV > HDMI ARC to soundbar). 3. How is your Now TV playback device connected to the internet. I was having the same problem. For some reason my TV has has problems with audio quality where I think is is failing to determine the audio stream correctly. 4. How to FIX LG TV black screen if it wont turn on completely. Hi, We've had Now TV for a while now, but recently upgraded to the newest black box. If the sound returns, the problem is with the device connected to the TV and receiver. Script on screen reads: "HDCP unauthorised. There is no fix for this, but it doesn't seem to last for too long (maybe a minute or so). for HBO Max), charged to your payment method on file unless you cancel. Since this morning I have been unable to watch any NowTV as the player only displays a black blank screen. Why was a buggy player released?

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